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Testimonials

"Charlie arrived at our offices with a "Can Do" attitude and continually reinforced his attitude by his actions. Charlie, not only knows the operations and logistics industry, the industry knows him and these relationships of trust greatly benefited my company. Charlie freely shares his thoughts and ideas that along with his connections and business acumen have saved our company thousands of dollars."

Chris Patterson
CEO
Zija International



"Operational Insights, and Charlie Smith in particular, have brought outstanding value to their work with O.C. Tanner. Through Charlie's extensive knowledge of global fulfillment capabilities, and his ability to lead a project team, Charlie has saved us hundreds of thousands of dollars while improving the service levels for our customers. We couldn't ask for a better partner. I intend to hire him again-what better recommendation could there be?"

Ty Brown
Managing Director
O.C. Tanner International
Salt Lake City, Utah




"I have had the opportunity to work very closely with Charlie Smith over the course of the past 4 years in both my capacity as CEO of a previous company and currently as Chief of Global Markets for a company doing business in 18 different countries on 6 continents. I have seen first hand the incredible savings and efficiencies generated as a result of Charlie's demonstrated understanding of operations and logistics. The far-reaching structural and operational improvements implemented on numerous projects designed and implemented under his leadership have generated initial savings and increased bottom line profit totaling millions of dollars. Because these projects were permanent strategic changes, they will continue driving that kind of savings annually. Charlie's grasp of International and Domestic logistics, as well as his ability to implement change effectively have proven invaluable to these companies. I can highly recommend his services to any entity seeking to improve operational efficiencies and increase the bottom line!"

Robert G. Johnson
Chief of Global Markets
Unicity International



"Having been COO of two different network marketing companies, Charlie has a keen grasp of the operational issues that confront this specialized industry. He has a great blend of analytical and technical alacrity, as well as the ability to strategize "out of the box", if necessary, to meet the business needs at hand. Charlie knows how to streamline the business processes so that operational expenses are driven down."

Shane Edwards, CPA
Partner, Squire and Company


"Charlie brings a strong knack for improving operational process through strategic vision and project execution. If you need someone to dig through the coal to find the diamond, Charlie is your guy."

David Stirling
Chief Operating Officer
Young Living



"Charlie Smith is outstanding! His ability to focus on both efficiency of process and yet being able to "step outside of the box" and analyze or augment the process is impressive. This duality of skill not only brings significant efficiencies and "smoothness" but also significant savings. The work Charlie did for us was both impressive in quality, but, more importantly, impressive in bottom line results.

Charlie is also a complete pleasure to deal with and a key complement to any team."

Aaron Webber
Co-CEO, President
Unicity International




"Charlie Smith has the unique ability to identify a critical business need, then work through the solutions systematically until he finds just the right fit for that need. He does not employ a one-size-fits-all approach to solving logistics issues, and that gives him the edge in utilizing every available resource to the company's greatest advantage."

Lenny Goodwin
Executive Vice President
American Parcel



"Charlie was critical in helping us transition to becoming a professional organization with world-class processes. He has the passion, initiative, and perseverance to make hard changes happen."

Steve Bentley
Chief Financial Officer
Young Living




"Charlie is an operations dynamo...relentlessley pursuing every money saving vision until it is a completed project. His tenacity in problem solving and execution of strategy is second to none."

Stephen Bullough
President
OpSolutions International